Log out and log in with your email again. Remove the wrong email association by going to your Profile settings > Integrations and click Log out next to Google/Office 365/etc. email address to your Miro profile registered under a different email. You might have accidentally linked your Google/Office 365/etc. 
The issue may appear if you’re using an alternative authentication method to log in (Google, Slack, Office 365, Apple ID, Facebook).Īlternative sign-in options on the login page
Here is an article with more information on the mailers you need to allowlist. and add the IPS of our email-sending system to the allowlist on your end. Please reach out to your system administrator and ask them to allowlist our domains and subdomains: *, *.
It also may be that a firewall is preventing the email from reaching your inbox. Open your Spam, Promotions, Junk, Social, and Updates folders and check to see if the reset request email is there. If your email is registered, you will see the corresponding message: Register a new profile on the sign-up page. In this case, the password reset link will not be sent to your email address. The email is not registered with Miro yet If you find a typo, try the reset request again.Ģ. Make sure there are no typos in the email you submitted. If you don’t get a password reset email, there may be three reasons:
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